Services

Everything is digital

We know how time consuming it is to keep track of everything, that is why we created our client portal with the goal to maximize comfortability. Here you can send in your orders, check prices, see real time changes on your order status, and get notifications on any updates about your order.

  • One client account to handle it all
  • Easy ordering, tracking and after-sales services
  • Various options of logistics and payments
  • Receive answers to your questions easily through our new ticket system
  • All documents are handled in one place

Connect us

For our tech savvy partners, we prepared an API to automate all the mundane tasks of transferring information to your system and focus on more important things in your business.

  • API connection
  • Update price lists automatically
  • Send in orders automatically
  • Get changes of your orders sent directly to your system
  • We are always developing new features for our clients

We go all the way for you

Logistics is an integral part for a quality supplier. We work with you to find the optimal way to get the goods to you. Be it parcel, truck, ship, or airplane – we have got you covered all over the world.

  • Each client is different, and we take a personalized approach to their logistic needs
  • Effective packaging for selected transport medium
  • EXW, FCA, FOB, DAT, DAP – together we will find the best terms of transportation

Reaching us is as easy as it gets

We integrated communication channels via all popular messengers. Have a question, just drop us a message and we will be right there for you.

Customer support is a top priority for you

Reliable and fast customer support is key to a satisfied client and we master it with saving you time via our easy support ticket system. No more emails, just some clicks and we have your help request at our desk in no time. No matter the question, we will find an answer.

  • Multi-channel support – telephone, internal ticket system and help desk
  • Pre-Sale support – availability, product fit etc.)
  • After-Sale support – back orders, claims, invoices, documents, and transportation
  • Quick response time
  • Track the status of your question and get notified when something changes

Pricing and special offers

Expect flexible and competitive pricing. Regular special offers for active clients and an open ear for your needs.

  • Individual approach with each client
  • Collective market analytics and adaptation to each situation
  • Matchless regular special offers

Productsearch

Part code 342859034 - rejected from 12.03.2020